SERVENIA self-service dispensing with integrated payment system

Use case: self-service & payment

Autonomous beverage sales with integrated payment system

Beverage service becomes completely independent of opening hours and staff. Guests order their favorite drink through an intuitive user interface, pay contactlessly and then automatically receive their freshly prepared beverage. The selection ranges from classic fruit juice to spritz variants, aperitifs and long drinks. This creates a full 24/7 offer in lobbies, aparthotels or self-service areas that generates additional revenue without additional staffing.

Challenges without a self-service offer

01

Unused revenue potential

When the hotel bar closes or is not staffed, the business loses revenue from thirsty guests, for example after late check-in.

02

High staffing costs

Keeping a bar open for only a few guests late in the evening or at night is often not profitable.

03

Limited offer in aparthotels

Concepts without a classic reception or F&B staff often lack a simple way to offer a high-quality after-work drink.

How autonomous self-service works

01

Intuitive drink selection

Guests navigate the digital menu on a large touch display. Whether long drink, aperitif or non-alcoholic beverage, the presentation is clear, multilingual and self-explanatory.

02

Contactless payment

The integrated payment terminal accepts all common contactless payment methods such as credit card, debit card, Apple Pay and Google Pay. In closed systems, such as staff areas, RFID cards or tokens can also be used.

03

Automated dispensing

After successful payment, the glass is placed. The system doses the selected drink exactly according to the recipe. The entire process is completed without service staff being involved.

The right technology

For autonomous beverage sales with payment, SERVENIA is used as a self-service setup. The system combines beverage selection, payment, dosing and dispensing in one continuous workflow.

SERVENIA

Self-service setup with payment

SERVENIA

SERVENIA is used as a standalone beverage station with touch display and integrated payment system. Guests choose their drink, pay contactlessly and receive long drinks, spritz drinks, juices or soft drinks precisely dosed. Ideal for lobbies, aparthotels, self-service areas and locations without a permanently staffed bar.

Learn more about SERVENIA

FAQ about the self-service setup

Which payment methods are supported?+

The payment terminal processes all common contactless methods: debit and credit cards such as Visa, Mastercard and Maestro as well as mobile payments via smartphone, including Apple Pay and Google Pay.

What happens when a drink runs empty?+

The system monitors dispensing quantities. If an ingredient is about to run empty, the device sends a timely notification to the management dashboard or by email to the responsible staff. Sold-out drinks are marked as unavailable and can no longer be ordered.

Additional revenue without staffing effort

An autonomous self-service system closes the gap between staffing costs and guests' need for a flexible beverage offer. The configurator helps determine the right setup for lobbies, aparthotels or self-service areas.

We are happy to advise you

Not sure which solution fits your operation? Contact us and we will review your use case together.

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